SuFarmacia

SuFarmacia is a family-owned business with multiple locations in Caracas, Venezuela. The brand faced the challenge of adapting to the growing digital demands in the pharmacy retail sector. 

As a solution, a web and e-commerce platform was developed that allows the registration of online and point-of-sale (physical) orders. It also serves the integration with its existing ERP system, as well as the unification of inventories. 

The implementation of this solution brought several notable benefits to SuFarmacia, such as: the unification of digital channels, agility in customer service and a successful digital transformation.

By adopting digital channels, they gained speed and efficiency in order management and customer service. 

This transformation allowed for higher product turnover and a more convenient shopping experience for its customers, demonstrating leadership by adapting to the needs of the pharmacy retail market.

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• Customer: SuFarmacia
• Design: KeyCore International
• Product: E-commerce